Last Updated: 20-06-2024

Adlabs Consultancy Solutions Pty Ltd (behalf of PayBell Payroll) (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software as a Service (SaaS) payroll application (“Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • User Data: Information that identifies you as an individual, such as your name, email address, phone number, and billing information.
  • Employee Data: Information related to your employees that you provide to us for payroll processing, such as names, addresses, ID numbers, bank account details, and salary information.

1.2 Non-Personal Information

  • Usage Data: Information about how you use the Service, such as your IP address, browser type, access times, and pages viewed.
  • Aggregated Data: Statistical or demographic data for any purpose. Aggregated data may be derived from your personal information but is not considered personal information under the law as it does not directly or indirectly reveal your identity.
  1. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain the Service

  • Process payroll and manage employee information.
  • Ensure the proper functioning and security of the Service.

2.2 To Improve the Service

  • Analyze usage patterns to enhance user experience and performance.
  • Develop new features and services.

2.3 To Communicate with You

  • Send administrative information such as updates, security alerts, and support messages.
  • Respond to your inquiries and provide customer support.
  • If you would like to opt out of the communications (except service notifications), you can opt out of the communications.

2.4 To Comply with Legal Obligations

  • Comply with applicable laws, regulations, and legal processes.
  • Respond to requests from public and government authorities.
  1. How We Share Your Information

We do not sell or lease your personal information to third parties. Each client’s data is logically separated in our multi-tenant environment. This ensures that data for different clients is segregated and cannot be accessed by unauthorized parties. You are the owner of your data; we do not share your data with any third parties without your consent. We may share your information with:

3.1 Service Providers

  • Third-party vendors, consultants, and other service providers who perform services on our behalf and need access to your information to carry out their work.

3.2 Legal Requirements

  • If required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.3 Business Transfers

  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  1. Data Security

We implement a range of security measures to protect your data:

  • Encryption: Data is encrypted both in transit and at rest.
  • Access Controls: Strict access controls and multi-factor authentication are in place.
  • Regular Audits: Regular security audits and continuous monitoring are conducted.

For more information, please refer to our Security Policy document.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once you terminate your PayBell user account, your data will eventually get deleted from our servers during the next clean-up that occurs once in 6 months. The data deleted from active database will be deleted from backups after 3 months.

  1. Children’s personal information

Our products and services are not directed to individuals under 18. Adlabs CS (behalf of PayBell Payroll) does not knowingly collect personal information from children who are under 18 years of age for its own purposes. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. Your Data Protection Rights

  1. Enforcement of our rights

We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, spam filtering, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.

  1. Information Officer

We have appointed an Information Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Information Officer by sending an email to motsamai[at]adlabscs.com.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello[at]paybellpayroll.com